GODIVA HK Membership Program

MEMBER LOGIN/ REGISTRATION

Members' Conditions

Saver Membership

Customer with any purchase in GODIVA Hong Kong can register a Saver Membership for recording the spending (not yet entitled to VIP Privileges).

Purchase HK$2,000 in three consecutive months at GODIVA Hong Kong stores to become a Classic VIP with a three-year membership.

Classic VIP

New Join
Purchase HK$2,000 in three consecutive months at GODIVA Hong Kong stores to become a Classic VIP with a three-year membership.

Renew
Purchase HK$2,000 within the three-year Classic VIP period at GODIVA Hong Kong stores to renew another three-year membership.

Gold VIP

Upgrade from Classic VIP to Gold VIP
Purchase HK$20,000 within one year at GODIVA Hong Kong stores to upgrade to a Gold VIP with a one-year membership.

Renew
Purchase HK$20,000 within the one-year Gold VIP period at GODIVA Hong Kong stores to renew another one-year membership.

In case of any dispute, the decision of GODIVA Chocolatier (Asia) Limited shall be final and binding

Members' Privileges

Classic VIP

Exclusive Privileges

  • Enjoy 10% discount on regular-priced products
  • A selected birthday gift* and a one-off 20% discount* on regular-priced products

Gold VIP

Exclusive Privileges

  • Enjoy 12% discount on regular-priced products
  • A selected birthday gift* and a one-off 20% discount* on regular-priced products

Terms and conditions:
* Each VIP can enjoy the birthday gift once only

  • Above privileges are eligible for regular-priced products, excluding discounted and promotional items at the stores in Hong Kong (exclude Airport and Duty-Free Outlets)
  • Not applicable for online store. Available while stock lasts. Offer cannot be used in conjunction with other promotional offers
  • Birthday Treats are valid during the month of member’s birthday
  • In case of any dispute, the decision of GODIVA Chocolatier (Asia) Limited shall be final and binding

GODIVA VIP Bonus Point Scheme – Terms & Conditions

How to earn VIP Bonus Points

  • Applicable to the official GODIVA store or GODIVA online store, except kiosks, airport and duty-free outlets.
  • Bonus Points are applicable to GOLD VIP / Classic VIP / Permanent VIP but not applicable to SAVER member.
  • Bonus Points are calculated based on the actual net amount paid and are not applicable to items/ products that have stated that they do not participate in the VIP Bonus Point Scheme, such as the use of shopping mall’s gift certificates.
  • VIP Membership Birthday Month Normal Month
    GOLD VIP Spend HK$1 = 2 Bonus Point Spend HK$1 = 1 Bonus Point
    Classic VIP
    Permanent VIP
    Spend HK$1 = 1.5 Bonus Point Spend HK$1 = 1 Bonus Point
  • Member please inform/confirm about the membership status before purchase. Bonus Points will not be reissued due to the failure of the member to provide such information.
  • In the event of a return, the Bonus Points corresponding to the returned portion will be deducted from the accumulated Bonus Points.
  • Bonus Points can only be accumulated within the same membership account and Bonus Points from different membership accounts cannot be combined.

VIP Bonus Points’ Usage Instructions

  • Bonus Points can be exchanged for the below designated gifts or vouchers. For details and the most updated information, please check and confirm at the GODIVA store.
  • Once the redemption is confirmed, it cannot be withdrawn.
  • Bonus Points cannot be redeemed for cash and cannot be transferred.
  • Product is subject to stock availability in shop at the time of redemption.
  • The accumulated Bonus Points will be reset to zero once the VIP downgraded to SAVER and cannot redeem for any gifts and vouchers.
  • Bonus Point Gift
    1,500 Designated Bulk Chocolate x 3 pieces
    2,000 One HK$50 Gift Voucher
    2,500 One Soft Serve/ Drink Product Voucher
    4,000 Purchase a designated Chocolate Gift Box at 50% off
    35,000 One Designated VIP Hamper
    (Only applicable to October or November for picking up at store or enjoy delivery service)

VIP Bonus Points’ Validity Period

  • Bonus Points are valid for one year (from 1st October to 30th September next year). Members must use the Bonus Points within the said time limit, overdue accumulated Bonus Points will be reset to zero in the following year and members should start accumulating new Bonus Points in new year.

  • GODIVA Chocolatier (Asia) Limited reserves the right not to accept and/or recognise any spending(s) which are deemed inappropriate, suspicious and/or invalid for registration in the VIP Bonus Point Scheme at its sole and absolute discretion.
  • The Bonus Point Scheme is bound by the above terms and conditions. GODIVA Chocolatier (Asia) Limited reserves the right to cancel, revise or suspend all or any part(s) of the VIP Bonus Point Scheme, or the terms and conditions herein contained, at any time without prior notice or reason.
  • The decision of GODIVA Chocolatier (Asia) Limited on all matters relating to, or in connection with, the VIP Bonus Point Scheme shall be final and binding on all parties concerned.